My Experience with Road Armor Corp.

I found a cool website at http://www.roadarmor.com. I have a 93 Jeep Wrangler with a worn out top and so I needed some kind of new top.  Their tops looked impressive and well designed, although expensive (4k with the options).  I ordered one.

In September I got an email from them saying that there was a top that was just finished, and the owner had a wreck and so didn't need it for a while, and if I would pay for it in full, they would ship the top the next week.  So I mailed them the check.  It cleared.  I kept waiting.

I recieved two emails, both of them claimed that my top was shipping in a few days.  Nothing showed up.  All my emails and all my phone calls recieved no response all winter.  I froze my butt off.  I eventually sent them a lawyer letter.

After the 6 or 7 months wait I received my top towards the end of April, just as it was warming up.  It looks really cool.  It is quiet.  There are a few problems with it.  It leaks a little, and squeaks some too.  But overall, I like it.  The quality control of the assembly could be better - It was missing some parts, and had some shipping damage.  Jim at Road Armor Corp. has been responsive to me since the top shipped, we have exchanged email several times.  I have faith that the these problems will be resolved eventually.

When it arrived, it had better parts than I ordered.  It had a back cabin light, which is OK but I'm mildly indifferent to, and it had a big nice metal rack on top of the hard top instead of the third tail light and the roof rack strips that I ordered.  The roof rack interferes with the T-tops from rising up to get air in the cabin, but it is otherwise more functional and I like it better than what I ordered.  I have already used it to haul lumber.

I have gotten lots of strange looks and nice comments, and it's the only one I've seen like it in Austin, and there are a LOT of Jeeps in Austin.

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