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The Joys of Modern Electronic Appliances
Once a month or so, I enjoy sitting down with friends and wasting
time. The last time I did this was a Monday night a few weeks
ago. I went to my friend Phil's apartment, and amidst playing
incredibly dumb computer games, found out that he had a broken
tape player.
This tape player held two audio tapes. A tape was stuck in the
unit, and neither side would play. So, being handy with tools, I
agreed to take a look at it. I took off the cover and began to
dissect his troubled tape player, a large stackable-system
variety. I needed to see what was going on with it. Since the
tape was stuck, I wanted to take the main board out to look at
the eject button mechanism. And so I began taking it apart. I
didn't have any power tools with me, normally not a big deal.
Phil had a worn but serviceable screwdriver.
If I were dealing with a computer, pop out a few screws, and the
whole thing comes apart. Each screw on this unit was particularly
a pain to take apart, lots of torque needed. I took out 6 screws.
It didn't come apart. I went to the next layer of components and
took out 6 more screws. It was not locked shut with a slide or
tab or anything like that. I kept pulling out screws. Over an
hour, a tired back, and 20 screws later, and I had only removed a
few support brackets and no real components.
At this point I started to get mad. Somebody had specifically
designed a piece of equipment to be difficult to service. My
anger gradually turned into appreciation and awe. I was humbled
by this piece of equipment. This was not a case of oversight or
poor design. This was expert craftsmanship. Someone had
invested a lot of time, skill and energy designing it to be very,
very difficult to take apart or fix.
I started to study it further. The main motor drive for each
tape player was connected to the part that turns the tape by a
large plastic toothed gear. The outer ring of teeth of this gear
was connected to the inner spindle by three very thin plastic
connections. All the rest of the gears were solid. This gear
should have been solid. It was not designed to save half a cent
by using less plastic. It was designed to break. After a few
months or years or use, the accumulated stress on this gear will
snap it apart, and then the tape drive won't spin anymore.
Once it breaks, it will take more effort to get the thing apart
to replace the $0.02 toothed gear than the unit costs. The only
thing you can do with it is to throw it away. It was designed to
work for a short period of time and then turn to trash, so that
you can buy a new one.
It was probably made in China. The Chinese are destroying their
land extracting materials, processing the materials into consumer
electronic goods, polluting the air and water, and working in
probably extremely poor conditions to make trash for us to bury
in a landfill and pollute our water. That makes me sad and
frustrated. Everyone in this room, everyone that you know, will
eventually die. When we die we should leave the planet better
than when we were born, not worse. We should let the next
generation inherit a better place.
I eventually returned to my task at hand, the broken tape player.
I decided that taking it apart was a lot more difficult than I
wanted to deal with. I reversed my direction, I started to
reassemble it. About 3 hours and several breaks later, I had it
reassembled. I accidentally dropped several screws into the tape
mechanism, and they didn't want to come out.
I plugged it in. I played with the little switches that the tape
mechanism touches, telling if there's a tape in, if its
recordable, if it's a normal or metal tape, etc. I don't know
exactly when, but after a lot of random fiddling, the tape popped
out. After that, everything worked perfectly. So I fixed it after
all. I even told Phil about the lost screws. I was a big hero.
We spent the rest of the evening listening to some of his tapes.
And I thought that I had some strange views on music.
I wish that I could say that this is atypical, a fluke, but it's
probably not. I've gotten coffee pots to work again by removing
a small electrical part that seems to have no purpose except to
break. I once took a class on car buying from a former car
salesman. He says that most people trade in their cars because
of the small things that break, not because the car won't drive
anymore. Most cars are designed to work for a certain time or
distance only. Some of this is to give a lower sale price, but I
certainly don't think that car manufacturers have the public's
best interest at heart. If the car manufacturers had the
public's best interest at heart, they would forget about model
and style changes and concentrate design effort on a single part
of the car at a time. One year work on transmission, then
brakes, then engine efficiency, etc.
How many of those things that we use every day are poorly or just
cheaply designed I don't know. But this stereo taught me that
there are devices out there designed to fail. I vow that I will
never own a piece of equipment like Phil's tape player.
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